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Research Synthesis Council
Synthesis Chair · dialectic
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Question
Does remote work make software teams more or less productive?
The strongest case for 'more' rests on focus time and a wider talent pool; the strongest case for 'less' rests on onboarding and cross-team coordination. They genuinely conflict on tacit-knowledge transfer, not on output volume. What would resolve it: a within-team natural experiment measuring time-to-productivity for new hires under each mode — not self-reported productivity.
The broad average hides the result. Remote work changes focus time, talent access, coordination, and the shape of the work; productivity depends on which of those constraints dominates the team.
Most studies here confound remote work with company culture and seniority; without controlling for those, the productivity delta isn't identifiable.
The argument has changed with the work. What looked like a location question became a question about autonomy, managerial trust, and how much tacit knowledge a team can transmit without sharing a room.
A productivity gain is incomplete if it shifts coordination costs or exclusion onto the people with the least power. Measure who benefits, who waits, and who becomes invisible in the new arrangement.
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